Privacy Policy — 555rr4

1 Introduction

This Privacy Policy ("Policy") describes how 555rr4 ("555rr4", "we", "us", "our") collects, uses, stores, and shares personal information in connection with the operation of the 555rr4 website at https://555rr4.biz and all related gaming, sports betting, and account services made available thereon (collectively, the "Platform").

This Policy applies to all registered players and visitors of the 555rr4 Platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, and all other regions of Bangladesh. By registering an account or using the 555rr4 Platform in any capacity, you acknowledge that you have read, understood, and consent to the practices described in this Privacy Policy.

This Policy should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference and form part of the overall agreement between you and 555rr4.

2 Data We Collect

555rr4 collects personal data in several categories depending on how you interact with the Platform. The categories of data we may collect are set out below.

2.1 Account Registration Data

When you create a 555rr4 account, we collect the information you provide during the registration process, including:

• Full legal name;
• Date of birth (to verify you are 18 years of age or older);
• Email address;
• Mobile phone number;
• Residential address (city, district, division within Bangladesh);
• Username and encrypted password.

2.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) verification process, we may collect:

• Copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence;
• Proof of address documentation (utility bills, bank statements);
• Selfie or live photo for identity matching purposes;
• Proof of ownership of your payment account (bKash, Nagad, Rocket, Upay, or bank statement).

2.3 Financial & Transaction Data

In connection with deposits, withdrawals, and wagering activity, we collect:

• Deposit and withdrawal amounts and timestamps;
• Payment method identifiers (mobile wallet numbers, partial bank account numbers);
• Transaction reference numbers;
• Account balance history and wagering records.

2.4 Technical & Usage Data

When you access the 555rr4 Platform, we automatically collect certain technical data, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session duration, pages visited, and games played;
• Clickstream data and feature interaction logs.

2.5 Communications Data

If you contact 555rr4 support, respond to promotional communications, or submit feedback, we retain records of those communications including message content, timestamps, and resolution outcomes.

3 How We Collect Your Data

3.1 Directly from You

The majority of personal data 555rr4 holds is provided directly by you when you register an account, complete our KYC verification process, make a deposit or withdrawal, place a bet or play a game, contact our support team, or opt in to receive promotional communications via email or SMS.

3.2 Automatically via Technology

When you access the 555rr4 Platform, we automatically collect certain technical and usage data through cookies, web beacons, server logs, and similar tracking technologies. This data is collected to ensure Platform security, monitor for fraudulent activity, and analyse usage patterns to improve our services. See Section 7 (Cookies & Tracking) for further detail.

3.3 From Third Parties

In certain circumstances, 555rr4 may receive personal data about you from trusted third parties, including:

• Payment service providers such as bKash, Nagad, Rocket, and Upay, who may confirm the status of a transaction or flag a payment dispute;
• Identity verification and KYC service providers engaged by 555rr4 to authenticate player identities;
• Fraud prevention and anti-money laundering screening services;
• Game software providers (such as Pragmatic Play, Evolution Gaming, or Spribe) who may generate game session records that include your player identifier.

4 How We Use Your Data

555rr4 uses the personal data we collect for the following purposes:

• Account Administration: Creating and managing your 555rr4 player account, processing your login, and maintaining accurate account records;
• Identity Verification: Conducting KYC checks to confirm your age (18+), identity, and eligibility to use the Platform in accordance with our Terms & Conditions;
• Payment Processing: Facilitating deposits and withdrawals via your chosen Bangladesh payment method (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, Mastercard);
• Game & Betting Service Delivery: Enabling your participation in casino games, live dealer tables, and cricket and sports betting markets;
• Fraud Prevention & Security: Monitoring account activity for signs of fraud, multi-accounting, money laundering, or other prohibited conduct as defined in our Terms & Conditions;
• Responsible Gaming: Identifying patterns of behaviour that may indicate problematic gambling and reaching out proactively where appropriate, or applying player-requested account restrictions such as deposit limits and self-exclusion;
• Customer Support: Responding to your queries, complaints, and support requests;
• Promotional Communications: Where you have opted in, sending you relevant bonus offers, game recommendations, and seasonal promotions by email or SMS — you may opt out at any time;
• Platform Improvement: Analysing anonymised usage data to improve the 555rr4 website, game catalogue, and user experience;
• Legal & Regulatory Compliance: Retaining records as required by applicable anti-money laundering (AML) obligations and responding to lawful requests from regulatory or law enforcement authorities.

5 Legal Basis for Processing

555rr4 processes your personal data on the following legal bases:

• Contractual Necessity: Processing that is required to perform our contract with you — including account management, payment processing, and game delivery — is carried out on the basis that it is necessary to fulfil our contractual obligations under the 555rr4 Terms & Conditions;
• Legal Obligation: Certain processing activities, particularly KYC verification, AML record-keeping, and responding to regulatory requests, are carried out to comply with legal obligations applicable to 555rr4;
• Legitimate Interests: We process technical and usage data for fraud prevention, platform security, and service analytics on the basis of our legitimate interest in maintaining a secure and well-functioning platform for all players;
• Consent: Where we send you optional promotional communications or deploy non-essential analytics cookies, we do so on the basis of your explicit consent. You may withdraw your consent at any time by contacting support or adjusting your browser cookie settings.

6 Sharing Your Data

6.1 Trusted Service Partners

555rr4 may share your personal data with the following categories of trusted third-party service partners, strictly to the extent necessary to deliver our services:

• Payment Processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Visa, and Mastercard, to process your deposits and withdrawals;
• KYC & Identity Verification Providers: Third-party verification services engaged to authenticate player identities and confirm age eligibility;
• Fraud & AML Screening Services: Services that help 555rr4 detect and prevent fraudulent activity and money laundering;
• Game Software Providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, who deliver game content and may receive a player session identifier to facilitate gameplay.

6.2 Legal & Regulatory Disclosure

555rr4 may disclose your personal data to law enforcement agencies, regulatory authorities, or other competent public bodies if required to do so by law, court order, or in connection with the investigation of fraud, money laundering, or other criminal activity. In such cases, 555rr4 will disclose only the minimum data necessary to comply with the lawful request.

6.3 What We Will Never Do

7 Cookies & Tracking Technologies

7.1 What Are Cookies

Cookies are small text files placed on your device by a website when you visit it. They serve a range of functions, from keeping you logged in to your account to helping 555rr4 understand how players use the Platform so we can improve it.

7.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the 555rr4 Platform to function. They manage your login session, maintain your game state, and protect against cross-site request forgery (CSRF). You cannot opt out of strictly necessary cookies while using the Platform;
• Analytics Cookies: With your consent, we use analytics cookies to collect anonymised data about how players navigate the Platform, which pages are visited most frequently, and where users encounter errors. This data helps us improve the 555rr4 experience for all players;
• Preference Cookies: These cookies remember your Platform preferences, such as your chosen language or display settings, so you do not need to re-enter them on each visit.

7.3 Managing Cookies

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the 555rr4 Platform, including your ability to remain logged in or access game features.

8 Data Retention

555rr4 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, and anti-money laundering obligations. The following general retention guidelines apply:

• Active Account Data: Retained for the duration of your active account relationship with 555rr4 plus a period of five (5) years following account closure, to meet AML record-keeping requirements;
• KYC / Identity Documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction;
• Support Communications: Retained for two (2) years from the date of the last communication in a support thread;
• Technical & Usage Logs: Retained for up to twelve (12) months from the date of collection, after which they are anonymised or deleted.

Following the expiry of the applicable retention period, 555rr4 will securely delete or anonymise your personal data so that it can no longer be linked to you as an identifiable individual.

9 Your Rights

As a player on the 555rr4 Platform, you hold the following rights with respect to your personal data. To exercise any of these rights, please contact the 555rr4 support team at the email address provided in Section 14.

• Right of Access: You have the right to request a copy of the personal data 555rr4 holds about you, along with information about how it is processed;
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected;
• Right to Erasure: Subject to our legal retention obligations (see Section 8), you may request that 555rr4 delete your personal data. We will comply to the extent permitted by applicable law;
• Right to Restrict Processing: In certain circumstances, you may request that 555rr4 restrict the processing of your personal data — for example, while a correction request is being assessed;
• Right to Data Portability: You may request a copy of the personal data you have provided to 555rr4 in a structured, machine-readable format;
• Right to Object: You have the right to object to the processing of your data where that processing is based on legitimate interests, including profiling for fraud detection purposes — subject to 555rr4's overriding legitimate interests in platform security;
• Right to Withdraw Consent: Where processing is based on your consent (e.g., promotional emails, analytics cookies), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

555rr4 will acknowledge all data rights requests within five (5) business days and will aim to fulfil requests within thirty (30) days. Where a request is complex or involves a large volume of data, this period may be extended by a further thirty (30) days, with prior notice given to you.

10 Data Security

555rr4 employs a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 555rr4 Platform is protected by industry-standard SSL encryption, ensuring that your login credentials, financial data, and personal information cannot be intercepted in transit;
• Encrypted Data Storage: Sensitive data fields — including passwords (stored as salted hashes), payment account identifiers, and identity document images — are stored in encrypted form within secured databases;
• Access Controls: Access to personal data within 555rr4's internal systems is restricted on a strict need-to-know basis. Staff members are granted only the minimum access privileges required for their role;
• Intrusion Detection & Monitoring: The 555rr4 Platform is continuously monitored for suspicious activity, unauthorised access attempts, and potential security incidents;
• Regular Security Reviews: 555rr4 conducts regular internal security assessments to identify and address potential vulnerabilities in its systems and processes.

11 Children's Privacy

The 555rr4 Platform is strictly intended for adults aged 18 years and above. 555rr4 does not knowingly collect, process, or store personal data relating to individuals under the age of 18. If you are under 18, you are not permitted to register an account or use the 555rr4 Platform under any circumstances.

If 555rr4 becomes aware that personal data has been collected from an individual under the age of 18 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 555rr4 Platform, please contact our support team at the address provided in Section 14 so that we can investigate and act promptly.

12 Third-Party Links

The 555rr4 Platform may from time to time contain references to or integrations with third-party services, such as payment gateways operated by bKash, Nagad, or Rocket. When you access a third-party service or complete a payment through a third-party gateway, you will be subject to that provider's own privacy policy and terms of service, not this Policy.

555rr4 has no control over, and accepts no responsibility for, the privacy practices or content of third-party websites or services. We encourage you to review the privacy policies of any third-party providers whose services you use in connection with your 555rr4 account.

13 Updates to This Privacy Policy

555rr4 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data processing practices, service offerings, or applicable legal requirements. When material changes are made, 555rr4 will notify registered players via email or an in-Platform notification at least seven (7) days before the revised Policy takes effect.

The date of the most recent revision is displayed at the top of this page. Your continued use of the 555rr4 Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you must cease using the Platform and may request account closure by contacting our support team.

The current version of this Privacy Policy is always available at https://555rr4.biz/privacy-policy.

14 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 555rr4 handles your personal data, please contact our dedicated data privacy support team. We are available 24 hours a day, 7 days a week.

Email: [email protected]

When submitting a data rights request, please include your registered 555rr4 username, a clear description of your request, and — for identity verification purposes — confirmation of the email address associated with your account. 555rr4 will acknowledge your request within five (5) business days.